Shipping Policy
At DHANLAXMI JEWELLERS, we ensure that your precious jewellery is packed, insured, and delivered with the highest level of care and security.
1. Shipping Coverage
We currently offer shipping across India only. International shipping is not available at this time.
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2. Order Processing Time
Ready stock jewellery: Processed within 2โ4 business days after payment confirmation
Customized / made-to-order jewellery: Processed within 7โ15 business days
Orders are processed on working days only (excluding Sundays and public holidays).
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3. Shipping & Delivery Time
Estimated delivery timelines after dispatch:
Metro Cities: 5โ7 business days
Non-Metro / Remote Areas: 7โ10 business days
Delivery time may vary due to courier service availability, weather conditions, festivals, or other unforeseen circumstances.
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4. Shipping Charges
Shipping charges, if applicable, will be clearly mentioned at checkout
Free shipping may be offered on select products or promotional periods
Any additional charges such as insurance or handling will be included in the final invoice
5. Packaging & Insurance
All jewellery items are securely packed using tamper-proof packaging
Every shipment is fully insured until delivery to the customer
Insurance coverage ends once the product is successfully delivered and acknowledged
6. Order Tracking
Once your order is shipped:
Tracking details will be shared via SMS and/or email
Customers can track their shipment through the courier partnerโs tracking link
7. Delivery Confirmation
A valid government-issued ID may be required at the time of delivery
Delivery will be handed over only to the recipient or an authorized person
DHANLAXMI JEWELLERS is not responsible for delays caused due to incorrect address or recipient unavailability
8. Undelivered or Returned Shipments
If a shipment is returned due to:
Incorrect or incomplete address
Recipient unavailable after multiple delivery attempts
Refusal to accept delivery
The customer will be responsible for re-shipping charges.
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9. Damaged or Tampered Packages
If you receive a package that appears:
Opened
Damaged
Tampered
Please do not accept the delivery and contact us immediately.
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Contact Information
For any shipping-related queries, reach out to us:
DHANLAXMI JEWELLERS
263, Rasta Peth, Sakshi OM Gurudev Building,
Shop No-2, Pune โ 411011
Opp. Shree Kala Misal
๐ Land Line: 020-26061514
๐ง Email: info@dhanlaxmijewellers.com